ISO (International standard for organization) is world’s most established quality framework which is currently being used by millions of organizations across the world and sets the quality standard for all kinds of management systems in general. In today's competitive world, every business organization is like to improve the way they functions, whether that means maximizing their market share, decreasing the operation costs, effectively managing the risk or improving customer satisfaction. Getting an ISO Certification through effective ISO audit gives you the framework you need to monitor and improve performance in your niche area. The ISO Audit is the most important and the most essential part of ISO certification process. This ISO Audit is a review process to check whether the management system is in compliance with the ISO standard and check whether the actions already taken to meet the qualities of ISO standardization are suitable and how the management system can be improved and what are all the issues need to be addressed. ISO Audit should be carried out by persons who do not have any direct responsibility in the audited areas in order to ensure objectivity. Nevertheless, auditors need to work in close cooperation with the relevant staff.
Typically, there are two types of ISO Audits, Internal and external. Internal audits are done on behalf of the own organization. The auditors might be internal auditors or external auditors based on the organization's wish. External audit will be carried out on behalf of an organization undertaken by an independent certification body ((i.e)Registrar). The basic purpose of ISO Audit and ISO certification is to improve the business through standardization and controlled processes. An organization may conduct each type of audit in a different manner, but the end result is improving the business. The main motive of internal ISO audit is to prepare for the external ISO audit.
ISO Audit under the guidance of experienced and professional ISO consultant helps an organization to bring person independent systems. Getting ISO Certification under the guidance of an experienced and proficient ISO consultant helps an organization in enhancing customer satisfaction by offering what customer necessitates. With the help of ISO audit, you can highly improve the quality and functioning of your business organization to a great extent.
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- Ali Haider
Al Hatimi Chemical Company
"Excellent company to work with. They were precise, professional and perfect. They made our ISO 9001 certification project very live, interesting and easy."
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Saudi Gulf Contracting Company